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Denied Boarding

Compensation Values
€250
Per Passenger
Up to 1,500 Km
delayed more than 3hrs
€400
Per Passenger
From 1,500 – 3,000Km
delayed more than 3hrs
€600
Per Passenger
More than 3,500Km
delayed more than 4hrs
What Happens If I am Denied Boarding? What Are My Rights?

If you are travelling and you have purchased a ticket but at the last moment you are denied boarding, you may be entitled to denied boarding compensation. It’s important that passengers know there right’s and receive any compensation that is due to them . If there is a problem and there is a request to surrender reservations for benefits, there is an opportunity for those who are travelling to swap for vouchers or other benefits. However, if there are not enough seats on the plane and if it is oversold this will lead to some people not being able to board and those passengers will be denied boarding. According to the laws of the EU, in this case the passengers must have denied boarding compensation as this is a fault of the airlines.

Airlines have the option to make sure that people who have mobility issues have the priority, but if there is denied boarding, there is a right by the passenger to get compensation as well as reimbursement for the amount of the ticket. In addition to that, the passenger should also be offered care because he or she was denied boarding. Care consists of refreshments as well hotel accommodation, transportation, and also phone calls to update their family who is expecting that passenger.

How Much Does the Total Compensation Add Up to For Those Denied Boarding?

According to the Denied Boarding Regulations, the compensation equals 250 Euros on flights that are shorter than 1500 kilometres and 400 Euros for all flights that are between 1500 and 2500 kilometres. In the event that there is a flight that does not fall into these categories EU denied boarding compensation categorises it as 600 euro for all other flights. The EU regulations for denied boarding compensation govern the EU member states ,so as long as a destination is in the EU then you are covered even if the flight originated or is destined for an airport not within the EU area.

Why Is Denied Boarding Compensation Necessary?

If you have ever been travelling on a tight timeline, and you have been denied boarding by an airline, it is one of those moments that you are so frustrated that you do not know what you are going to do. It is easy to understand that some travellers do not show up and for these reasons the companies try to maintain an always full policy with the flights. However, when you find yourself in that position of calling someone who is expecting you and telling them you are denied boarding, you want to make sure that you recieve denied boarding compensation for this inconvenience. You have up to a week after a flight to seek compensation when something like this happens. Typically, it is much faster than that, and you find yourself seeking an immediate compensation. However, this is not always the case. It is important to make sure that you know your rights, and that you file for your denied boarding compensation as quickly as possible.

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Airline passengers within the EU are protected by a Supreme Court ruling. If you have suffered at the hands of an airline you could be eligible to claim Flight Compensation up to €600 per passenger for:
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OUR FLIGHT DELAY COMPENSATION PROCESS
We specialise in Flight Delay Claims which enables us to handle your case quickly and efficiently. Once you contact us we can easily identify if you are eligible for Flight Compensation and can engage on your case immediately if required. Below is a breakdown of our process.
  • Call us or request a call back. One of our dedicated flight delays will assess your case in minutes and start your claim immediately if required.
    Contact Us
  • Our Flight Compensation process is streamlined to ensure your case is resolved as quickly as possible. Our documentation can be signed and completed online to speed up the process.
    Documentation
  • Once we have all relevant details our claims team will engage with your airline, fight your case and negotiate the maximum settlement on your behalf.
    Investigation
  • Claims are usually resolved in less than 3 months. You can rest assured we will always do everything in our power to have your case settled as quickly as possible.
    Case Settled